Department, Role and office

IT Department, IT Support, Hessle, United Kingdom.

Time with SHEilds:

2 Years (as of 12th May 2016).

Reason for joining SHEilds

To learn valuable IT Skills via an apprenticeship, which I successfully completed and became a full-time SHEilds employee.

Best thing working for SHEilds

The Family Atmosphere.

What my day to day job consists of and who I deal with on a day to day basis

In the position of IT support my day to day consists of assisting students with queries whether that be trouble accessing their account / course or even a problem on their home computer. Additionally the same goes for internal staff at SHEilds.

Biggest achievement whilst working for SHEilds

Completion of my NVQ Level 2 and 100% of support issues resolved.

Interesting facts outside of SHEilds

I recently became a father to a beautiful baby girl named Lana Esme.

Hobbies / Past times

Bowling with friends (although I'm no good at it).

Random acts of Kindness

Bought a lottery ticket for a homeless man, I still don't know if he won.

Favourite film

The Pursuit of Happyness.

Favourite book

The Hobbit.

My advice / tips on successfully completing a SHEilds course

Study in your own time, but as often as you can.