Quality Management BS EN ISO 9001
SHEilds are BS EN ISO 9001 registered organisation and are continuously audited by “Quality Management Systems” (QMS) to ensure we maintain our high-quality standard.
ISO 9001 is the world’s most established quality framework, currently being used by over 1,000,000 organizations in 178 countries worldwide, and sets the standard not only for quality management systems but management systems in general.
It helps all kinds of organizations to succeed through improved customer satisfaction, staff motivation and continual improvement.
ISO 9000 series of standards
ISO 9001 is one of a series of quality management system standards. It can help bring out the best in your organization by enabling you to understand your processes for delivering your products/services to your customers.
The ISO 9001 series of standards consist of:
ISO 9000 – Fundamentals and Vocabulary: this introduces the user to the concepts behind the management systems and specifies the terminology used.
ISO 9001 – Requirements: this sets out the criteria you will need to meet if you wish to operate in accordance with the standard and gain certification.
ISO 9004 – Guidelines for performance improvement: based upon the eight quality management principles, these are designed to be used by senior management as a framework to guide their organizations towards improved performance by considering the needs of all interested parties, not just customers.
